FAQ'S
Everything You Need to Know
When was your company established?
Our company was established in 1983, bringing over 42 years of experience in the diamond and jewelry industry. Over the decades, we have built a strong reputation for quality craftsmanship, trust, and global partnerships.
What products does your company manufacture?
We specialize in the manufacturing and exporting of Natural and Lab-Grown Polished Diamonds as well as Fine Diamond Jewellery. Our collections include premium jewelry pieces crafted with precision and advanced manufacturing technology.
Do you export internationally?
Yes. We proudly export our diamonds and jewelry to many global markets including Hong Kong, Dubai, USA, UK, European Union, Canada, Vietnam, and Bangkok (Thailand). Our strong logistics network allows us to deliver worldwide with reliability and efficiency.
Do you handle bulk orders?
Yes. We have a consistent bulk production capacity, allowing us to fulfill large orders while maintaining quality. We also offer fast delivery and flexible minimum order quantities (MOQ) for our partners.
What is your company's future vision?
Our vision is to become a globally trusted and transparent partner in the diamond industry, delivering ethically sourced diamonds and fine diamond jewelry while setting international standards for quality, trust, and craftsmanship for generations to come.
Buying Guides for Foreign Customers
How can international customers place an order?
Foreign customers can contact us directly through email, WhatsApp, or our website inquiry form. Our team will guide you through product selection, pricing, and order confirmation.
Do you ship internationally?
Yes, we provide secure worldwide shipping to many countries including USA, UK, EU, Hong Kong, Dubai, Canada, Vietnam, and Thailand. All shipments are carefully packed and insured for safety. 🌍
Are your diamonds certified?
Yes, our diamonds can be provided with internationally recognized certifications such as GIA, IGI, or other reputable laboratories, ensuring authenticity and quality.
What types of diamonds do you offer?
We manufacture and export both Natural Polished Diamonds and Lab-Grown Diamonds, along with fine diamond jewelry and hip hop jewelry collections.
How do you ensure diamond quality?
Every diamond is evaluated using the 4C’s standard — Cut, Clarity, Color, and Carat. This ensures consistent quality and brilliance in every piece.
What payment methods do you accept for international orders?
We typically accept international bank transfers (Wire Transfer / SWIFT) and other secure payment methods depending on the order and country.
Do you accept bulk or wholesale orders?
Yes, we specialize in bulk supply and wholesale orders with competitive factory-direct pricing, flexible MOQ, and consistent supply capacity.
How long does international delivery take?
Delivery time depends on the destination country, but most international shipments are delivered within a few business days after dispatch through trusted logistics partners.
Are your diamonds ethically sourced?
Yes. All our diamonds are 100% conflict-free and ethically sourced, following international industry standards.
Can you create custom jewelry for international clients?
Yes, we offer custom jewelry manufacturing. Clients can share their design ideas, and our team will create the jewelry according to their specifications.
